When uploading users into Boomtrain Marketing Engine via CSV, it’s important to make sure your dates are formatted correctly. This becomes very important when tracking ‘signed_up_at’ dates.
- To make sure you’re formatting your dates correctly, you can download the sample CSV in Users > Upload.
- The sample CSV shows two options: YYYY-MM-DD or YYYY-MM-DDThh:mm:ss:SSSZ.
- Microsoft Excel and Google Sheets don’t have these formats as default options, but you can drop either of these values into the custom formatting section and the dates you have highlighted will snap into place.
If you have any questions or run into issues when uploading your users, please don’t hesitate to contact us at [email protected]