We don’t share email addresses or other personal identifiers with anyone (period)
Last Updated: Jan 7, 2017
1. Information We Collect
Once our customer has identified you as an authorized user of our services, we may request your name, address, email address, and phone number in order to register your Boomtrain account and provide you with login information for our services. Whether you are an authorized user of our services or inquiring about our services, we may also collect your name, address, email address, or phone number when you contact us with a question, comment, or request. Also, if you provide your information to third parties with which we collaborate to provide the services, we may have access to that information. We do not collect any credit card or financial information from you, and we do not share your email address, phone number, name, or address with third parties except as otherwise provided for herein.
2. Automatic Data Collection
We may, as do most companies that offer online services, automatically collect via cookies or other technology certain technical information from your computer or mobile device when you use our services or interact with us. The information we may collect includes: IP address, operating system, device type, device manufacturer, device identifier, browser type, content viewed, whether you open our electronic communications, and name and location of your ISP, among other information.
3. How We Use the Information We Collect
We may use the information we collect from you to give you access to our services and support as well as respond to your requests. In addition, we may use the information you provide us for analytical purposes, to improve or troubleshoot our services, and to communicate with you about your account or our services.
5. Sharing Your Information with Third Parties
6. Your Choices and Security
Once you register an account with us based on the user ID and password we provide, you may change your password and update the information you have provided to us by contacting us via our website or at an email address provided to you. You will not be able to opt-out of receiving certain communications relating to our services unless your account is terminated. We attempt to ensure that your user ID and password are protected via encryption technology. However, we cannot guarantee that your account details will not be intercepted by third parties, and you remain responsible for not sharing your user ID and password with any unauthorized users.
7. Notice to California Residents
We do not disclose your information to third parties for marketing purposes. Notwithstanding the foregoing, if you are a California resident, you have the right to receive: a) information identifying all third-party companies to which we may have disclosed, within the past year, personal information pertaining to you and your family for those companies’ direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information, please email your request to [email protected]
8. International Transfers of Information
10. US-EU or Swiss Safe Harbor
Boomtrain complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Boomtrain has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Boomtrain’s certification, please visit http://www.export.gov/
12. Contact Information
Contact Information Questions, comments or complaints regarding the Company’s Safe Harbor Policy or data collection and processing practices can be mailed or emailed to:
Attn: Legal Department
123 Townsend Street
San Francisco, CA 94107